The ONE Application Features and Benefits
The ONE Application guarantees to save time for consumers and administrative costs for state agencies.
Click on the following categories to view benefit details.
Cost Savings
- The ONE Application saves a minimum of 30 minutes of intake worker’s time per application. Based on an average intake worker’s salary and benefits of $60,000 — and an average of 2000 applications processed per month via The ONE Application — potential cost savings equal approximately $346,000 per year.
- The ONE Application not only saves intake worker time but thousands of dollars in postage and paper costs.
- We guarantee that The ONE Application will save more money than it will cost.
Screening Capabilities
- Flexible and robust enough to manage virtually any agency screening requirement.
- Ability to screen clients based on any multiple factors, e.g. income vs. household size, medical needs, child development needs, etc.
- Builds screening requirements unique to each agency.
- Screening requirements can be changed or updated on the fly through the administrative interface.
Non-Duplicative Question Process
- The ONE Application question process gathers information by topic rather than by application. When a client selects one or more applications, The ONE Application retrieves the questions across application(s), sorts them by topic (e.g., health insurance information, income information, etc.) and displays the questions to the client in an intuitive, questionnaire-type fashion.
- Help links along the way help the client understand how to answer specific questions.
24/7 Access
- Increases convenience -- clients can fill out and submit applications on their own schedule.
- Reduces printing and postage costs for mailing applications to clients.
- Reduces foot traffic into program offices or clinics.
Electronic Signature
- No need to wait for a “wet” signature from clients.
- Intake workers can begin processing client paperwork the minute they are received.
Administrative Area
- Easy to use interface for processing applications.
- Generate reports and figures on submitted applications.
Legible Applications
- No need to decipher hand-written applications.
- Intake workers receive neat, legible paperwork in PDF format that looks exactly like each agency's current paper applications.
Fill Out and Manage Multiple Applications
- The ONE Application is uniquely designed to populate and manage many applications for clients.
- Clients can select one or more applications to fill out and go through the unique question process.
- After clients submit their applications, they can view the status of their applications from their secure, confidential accounts.
ADA Compliant
- The ONE Application complies with the Americans with Disabilities Act Section 508 for web accessibility including all Priority 1 and 2 recommendations set forth by the W3C.
Security
- Access to user information is restricted by username and password that is setup by the client.
- Sensitive data is encrypted to enhance protection of consumer data.
- Programs only have access to information that is submitted to them by the client. Programs do not have access to another program's applications.